Best Western Plus Nottingham City Centre

Started with a slight negative but overall quite impressed, fantastic location. The first 'upgraded' room had an off drain smell in the bathroom we asked to be moved which was handled very well but we had to ask for a refund of the room upgrade fee when we left. We thought it was excellent value especially with the included breakfast in nice light conservatory dining area, the staff were really nice and we thought seemed genuinely keen to help with any issues especially the receptionist who helped us move room. We liked being on the 4th floor as there was less road noise, we had a great view! The hotel is being upgraded and rebranded later in 2025.

The newly renovated room on the fifth floor was lovely. Decorated to a high standard, clean, spacious, and with everything I might need. I loved the room and would happily stay there again. As with every other time I’ve stayed, the staff are always polite, professional, and welcoming.

Was given a free upgrade to a suite. Which was a nice treat after my birthday. The room was large, the walk in shower was fantastic. Tea, coffee facilities in the room, with cookies and an espresso machine. Robes and slippers provided. We were there for the dot to dot festival/ birthday treat and was a couple minutes walk from the venues. Price was very reasonable for a bank holiday weekend. Staff were very welcoming on arrival. The bed was so comfortable I wish I knew what brand the mattress was, as it was the best nights sleep in a while.

Despite the mixed reviews about this hotel wasn't sure what to expect, it wasn't cold and pleased windows could be opened. I had room 602 and this room had been refurbished and i was super pleased with the room size and modern bathroom as well good shelving, plenty power points, good tea tray, as well desk and sofa/chair. I'm not sure if i had been upgraded as felt like a large deluxe than a standard room. Room was ready early and receptionist checked and i was happy to wait. Breakfast was free and this was help yourself, continental and cooked buffet, plenty of choice and nice space for breakfast. Great price for 1 night, i definitely would stay again and be part of my search when i visit Nottingham.

We received a warm welcome from the manager, the room was on the 6th floor ,newly decorated,spotlessly clean and a comfy bed. The breakfast was delicious and the staff in the dining room made sure everything was hot and filled up while keeping tables clean.We were in the centre and able to access everywhere we needed, the caves, the castle the winter wonderland. The tram stop is across the road, and it cost £3 to the railway station and took 5 minutes.